Refund Policy
We want you and your dog to love Mighty Munch. If something isn’t right, we’re here to help.
Returns
You may return your product within 30 days of delivery if:
- The product is unused and unopened
- It’s in its original packaging
To start a return, please contact us at support@mightymunch.com with your order number.
Refunds
Once your return is received and inspected:
- We’ll notify you by email
- Approved refunds will be issued to your original payment method
- Processing time may take 5–10 business days depending on your bank
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
- Email us within 7 days of delivery
- Include photos of the product and packaging
We’ll arrange a replacement or refund as quickly as possible.
Non-Refundable Items
We cannot accept returns for:
- Opened or used products
- Gift cards
- Final sale items
Shipping costs are non-refundable, unless the item is faulty or incorrect.